Executive Summary
Manufacturing Needs, Practices, and Performance in Georgia, 1999 to
2002
GMEA Evaluation Working Paper: E2002
December 2002
Jan Youtie, Economic Development Institute, Georgia
Institute of Technology, Atlanta, GA 30332-0640, (tel.) +1-404-894-6111,e-mail: jan.youtie@edi.gatech.edu; Philip
Shapira, School of Public Policy, Georgia Institute of Technology, Atlanta, GA
30332-0345, (tel.) +1-404-894-7735, e-mail: ps25@prism.gatech.edu.
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The
Georgia Manufacturing Survey is one of the preeminent tools for ascertaining the health of
the states manufacturers. Conducted
every two years since 1994, the survey benchmarks manufacturing performance by determining
the needs, issues, challenges, capabilities, and potential of Georgia manufacturers. The
survey is used to inform manufacturing assistance programs and regional initiatives in
Georgia. The theme of the Georgia Manufacturing Survey 2002 was Innovation in
Manufacturing. This summary presents the 2002 survey's key findings.
Manufacturers Shift
Priorities, Search for Markets
Manufacturers priorities have
shifted since 1999. More manufacturers have needs in the marketing and product development
areas in 2002 than in 1999. In contrast, concerns about information technology hardware
and software declined from peak 1999 levels. Human
resource problems are still a foremost worry of Georgia manufacturers, although at below
peak 1996 levels. Most human resource needs involved technical and supervisory skills
rather than basic skills.
More
Georgia Manufacturers Compete on Price
About half of Georgia manufacturers
underwent major changes in strategy or structure in the last two years. An increasing
share of Georgia manufacturers dealt with these changes by competing on low price. The
percentage of Georgia manufacturers competing on price rose from 19 percent in 1999 to 27
percent in 2002. However, low price (along with quick delivery) strategies are associated
with lower returns on sales and lower employee wages.
Product
Development Is Positively Associated With Higher Performance
More than 60 percent of Georgia
manufacturers do some type of product development. Twenty-two percent are developing
new-to-the-industry products and 37 percent offer support services that add value to their
products. Companies with new to the industry products and value-added service offerings
had significantly higher growth, profitability, and productivity than those not engaged in
these practices.

Out-of-state branch plants are more
likely to do product development than are Georgia headquartered or single-establishment
enterprises. This finding suggests that a good portion of the states product
development and innovations come from linkages with innovative out-of-state companies.
Use of Computers Is
Positively Associated With Higher Performance
Manufacturers with more than 20 percent
of their shop floor employees regularly using computers have significantly higher sales
growth, profitability, and productivity. Virtually all manufacturers use e-mail, and company Web sites, shared databases,
and high-speed Internet connections also are prevalent among the majority of
manufacturers. Although most Georgia manufacturers have Web sites, only 6 percent got 10
percent or more of their 2001 sales through the Web. Customer requirements drove IT adoption
for more than one-third of Georgia manufacturers, and IT adoption rose with facility
employment size.
Georgia
Tech-Assisted Manufacturers Had Comparatively Higher Productivity
Twenty-four
percent of manufacturers surveyed used Georgia Tech for business assistance. The top
benefits reported by Georgia Tech customers were improved management and employee skills,
improved an existing process and increased productivity. Compared to manufacturers not
assisted by Georgia Tech, Georgia Tech clients on average experienced a value-added
increase of $353,000 to $443,000 (or $3,000 on a per employee basis), adjusting for what
value-added per worker would have been if the company had not been a client.
About the survey
Mail
surveys were sent to 4,000 Georgia manufacturers with 10 or more employees between April
and October 2002. Completed surveys received from 636 manufacturers were weighted to
reflect employment and industry distributions in the Georgia Department of Labor database.
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